Category: Technology
Company: Gartner
Created by: consultant
Number of Blossarys: 2
Zero-latency enterprise (ZLE) is any strategy that exploits the immediate exchange of information across technical and organizational boundaries to achieve business benefit. For example, technical ...
Refers to the standards body known as the WiMAX Forum and to the broadband wireless technology based on the IEEE 802.16 standard. See also 802.16, 802.16-2004, 802.16e-2005 and 802.16m.
Workstations have typically been high-end complex instruction set computer (CISC), Explicitly Parallel Instruction Computing (EPIC) or reduced instruction set computer (RISC)-based CPU architectures ...
A system intended to maximize the use of agent labor by projecting incoming call volumes and scheduling staff to meet needs exactly, by time of the day, day of the week, week of the month, etc. WFM ...
Workforce analytics is an advanced set of data analysis tools and metrics for comprehensive workforce performance measurement and improvement. It analyzes recruitment, staffing, training and ...
There are two types of workflow management: Internal and external process integration—a workflow approach that allows for the definition of business processes that span applications, including those ...
Work management is a set of software products and services that apply workflow structure to the movement of information as well as to the interaction of business processes and human worker processes ...